I was recently on a call with founder who reached out about me potentially investing in the company. As we started to dig into the product it became apparent to me that the product was not truly a SaaS product and I said as much to the founder. I was surprised to hear I was the first person to tell her that her product wasn’t a SaaS product.

I told her that my definition of a SaaS product was that a customer can find, begin using, and pay for…