Clients come first in communication

Ryan Frederick
2 min readMay 4, 2021

It is a small thing, but when communicating with a client they always get listed first.

Clients should be listed first in emails that include other team members inside your firm and any third party partners or contractors.

Clients should be listed first in meeting invitations.

Why?

Because you want to send the message that you are focused on them and that you put them ahead of you. They are at the front of the line. They are who you are serving.

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